The Moving Planner Blog

What Kind of Dispute
Do You Have With Your Mover?
Disputed Claim for Loss Damage
To the Articles Transported

In Your Shipment
[_] A dispute with your mover regarding the settlement of a claim for loss or damage to the articles contained in your shipment.

[_] This type of dispute may be eligible for arbitration.

Click here for more information and a Request for Arbitration Form.

Dispute Regarding Additional Charges

Billed to You by Your Mover

AFTER THE DELIVERY

Of Your Shipment
  A dispute with your mover regarding additional charges that the moving company billed to you after your move.

This type of dispute may be eligible for arbitration.

Click here for more information and a Request for Arbitration Form.

A Complaint Regarding the

Quality of Service That You Received

Or

Other Complaints That Are Not Subject

To Arbitration
  A complaint with your mover regarding the quality of service that you received.

Complaints are not eligible for mandatory arbitration under the Federal guidelines of the AMSA arbitration program.

Click here for more information and a Complaint Form.

ARBITRATION DISPUTED LOSS AND DAMAGE CLAIMS.

The Arbitration Program ensures that our members comply with the federal requirement that they must have a formal arbitration program available to resolve their customers disputes regarding loss and damage claims.

If you have a dispute with your mover regarding loss or damage that occurred to the articles in your shipment, you should first file a claim with your mover. Then, if your mover denies your claim or provides a settlement offer that you are not satisfied with, you may elect to use arbitration to have your claim resolved.

For more information about the Arbitration Program,

including a schedule of the current administrative fees, click here .

Click here for a form to use to request arbitration.

The arbitration program operates under federal guidelines and is limited in the type of cases that may be arbitrated. Under the program, disputed loss and damage claims up to $10,000 are subject to mandatory arbitration if no settlement can be reached; claims over $10,000 may be arbitrated if your mover agrees to do so.

The National Arbitration Forum administers our arbitration program. NAF is an independent, non-governmental organization that is not affiliated with AMSA or with any household goods moving company. NAF maintains a panel of independent and neutral arbitrators that include law professors, attorneys and former state and federal court judges to resolve the disputes. NAF will charge an administrative fee to arbitrate your case. The administrative fee, which is divided equally between the parties (unless your mover agrees to pay all or a portion of your share of the fee), is paid to NAF; AMSA does not receive any portion of the administrative fee. The parties to your proceeding will be you and your mover with NAF acting as the neutral program administrator. Neither AMSA nor any of its employees takes any role in the arbitration proceeding or has any influence in the outcome of the arbitrator’s decision. (AMSA serves only as a clearinghouse to make sure that your mover properly addresses your initial request for arbitration as required by the Federal statute.)

Click here for a copy of the NAF Arbitration Rules and Procedures.

The decision of the Arbitrator that you receive from the National Arbitration Forum will be kept confidential. Federal law (Section 14908, Subtitle IV, Title 49 United States Code) specifically prohibits an interstate carrier or its agent from disclosing any information about your shipment without your permission, except in response to legal process issued under authority of a court of the United States or a State or to an officer, employee, or agent of the United States government. Therefore, AMSA respects your right to privacy in such matters and will keep the results of your arbitration case confidential.

ARBITRATION DISPUTED CHARGES.

The Arbitration Program ensures that our members comply with the federal requirement that they must have a formal arbitration program available to resolve their customers disputes regarding certain types of disputed charges.

While most disputed claims for loss and damage are eligible for consideration under the mandatory arbitration provisions, only certain types of disputed charges are eligible. Disputes regarding charges that your mover collected when your shipment was delivered are not subject to mandatory arbitration. However, disputes regarding additional charges that your mover billed to you after your shipment was delivered are eligible for consideration under the mandatory arbitration provisions.

If you have a dispute with your mover regarding the additional charges that your mover billed to you after your move, you should first file a claim with your mover. Then, if your mover denies your claim or provides a settlement offer (refund) that you are not satisfied with, you may elect to use arbitration to have your claim resolved.

For more information about the Arbitration Program,

including a schedule of the current administrative fees, click here .

Click here for a form to use to request arbitration.

Under the regulations, your mover is authorized to collect the following charges when your shipment is delivered:
100% of the binding estimate amount or 110% of the non-binding estimate amount, plus

Charges applicable for any services (i.e. waiting time, extra pickup or delivery, storage-in-transit) that you requested after the contract was executed that were not included in the estimate, and

In the event that shuttle service is required, the mover may also collect for the shuttle charges at delivery €“ provided that the shuttle charges collected at delivery do not exceed fifteen (15%) percent of the total charges due at delivery.

Any remaining charges must be billed to you €“ it is these additional charges that your mover bills to you (and are not collected at delivery) that are subject to arbitration.

For example, if you received a non-binding estimate from your mover for $7,000, you would be required to pay no more than 110% of this amount (or $7,700) at delivery for the services and quantities listed on your estimate. However, if your shipment weighs more than the estimated amount, your mover will invoice you for the additional amount after your shipment has been delivered. The amount of the additional billing is the amount subject to arbitration.

The National Arbitration Forum administers our arbitration program. NAF is an independent, non-governmental organization thatis not affiliated with AMSA or with any household goods moving company. NAF maintains a panel of independent and neutral arbitrators that include law professors, attorneys and former state and federal court judges to resolve the disputes. NAF will charge an administrative fee to arbitrate your case. The administrative fee, which is divided equally between the parties (unless your mover agrees to pay all or a portion of your share of the fee), is paid to NAF; AMSA does not receive any portion of the administrative fee. The parties to your proceeding will be you and your mover with NAF acting as the neutral program administrator. Neither AMSA nor any of its employees takes any role in the arbitration proceeding or has any influence in the outcome of the arbitrator’s decision. (AMSA serves only as a clearinghouse to make sure that your mover properly addresses your initial request for arbitration as required by the Federal statute.)

Click here for a copy of the NAF Arbitration Rules and Procedures.

The decision of the Arbitrator that you receive from the National Arbitration Forum will be kept confidential. Federal law (Section14908, Subtitle IV, Title 49 United States Code) specifically prohibits an interstate carrier or its agent from disclosing any information about your shipment without your permission, except in response to legal process issued under authority of a court of the United States or a State or to an officer, employee, or agent of the United States government. Therefore, AMSA respects your right to privacy in such matters and will keep the results of your arbitration case confidential.

SUBMITTING A COMPLAINT.

If you have a complaint with your mover regarding shipment delay or the quality of service that you received during your move or another type of complaint that does not fall within the guidelines for arbitration, you should first file a claim with your mover. Then, if your mover denies your claim or provides a settlement offer that you are not satisfied with, you may elect to file your complaint with AMSA.

Click here for a form to use to file a complaint.

If you have a complaint about your mover that you have been unable to resolve, you may submit your complaint using the form above to provide us with the information that we will need to assist you in processing your complaint. After we receive your complaint, we will contact your mover to obtain a written explanation of the circumstances that brought about your complaint in order to attempt to bring the matter to a conclusion.

AMSA is a non-profit organization that acts as a clearinghouse for matters relating to consumer complaints, information and arbitration. AMSA is not a governmental agency and we do not have the authority to order your mover to provide refunds or reimbursements, force a settlement or to demand any type of compensatory payment from your mover; however, we do routinely remove movers from our membership that show a repeated pattern of consumer abuse.

There is no cost to you for processing a complaint through this AMSA program.

The following tips often help children get used to the move before, during and after a family relocates.

Tips

Include the children in making plans for the move. For example, take them house-hunting with you.

Help your child/ren learn about the new area.

Through play-acting with dolls, boxes and a wagon, children can get a feeling of “moving”.

Let the children help decide how their new rooms are to be arranged and decorated.

Encourage children to exchange addresses and phone numbers with their friends.

Prepare a package for each child containing snacks, some clothing, a few favorite toys and maybe a new toy,for the move.

Take a “family break” as soon as the major unpacking is done. Don’t try to do everything when you arrive, take everything slowly and let things get on track.

Parents should spend time after the move listening to each child about new schools and new friends.

Follow progress in new schools. Accompanying your child/ren to school the first few days may ease tension.

Any lingering abnormalities (loss of appetite, insomnia, constipation, diarrhea, menstrual disorder) should be reported to a doctor.

If your move involves suburban to rural, or vice versa, caution children about new situations they will face.
Source:http://www.moving.org/brochure/children.html

The cost of an interstate move is usually based on the weight of your belongings and the distance they are shipped, plus the amount of packing and other services that you require.

To help you anticipate the cost of your move, movers will give you an estimate of the price. Be sure to get written estimates from at least 3 different companies so that you can compare their services and prices.

The charge that you will be billed for your move is based on the weight of your shipment, the distance that you move, and the other services that you require. Your bill will be higher or lower depending on how much your shipment weighs and how far you move.

Help the movers calculate the cost of your move by showing them every single item to be moved. Don’t forget to go into the attic, basement, garage, shed, and closets and under beds. Reach a clear understanding about the amount of packing and other services needed. Anything omitted from the estimate but later included in the shipment will add to the cost.

Most movers offer two types of estimates – non-binding and binding.

Non-binding estimates are not bids or contracts. Instead, a non-binding estimate is an approximation of the cost based on the mover’s survey of the items to be moved, with the final cost determined after the shipment is weighed. Since a non-binding estimate is based on the actual weight of your shipment (rather than the estimated weight), the price will usually be lower than a binding estimate. However, when you receive a non-binding estimate there is no guarantee that the final cost will not be more than the estimate.

Under a non-binding estimate, the mover cannot require you to pay more than the amount of the estimate, plus 10 percent, (or 110% of the estimate amount) at the time of delivery. You are then obligated to pay any remaining charges for any additional services that you requested or that were required to accomplish your move that are over this 110% amount 30 days after your shipment is delivered, if the services or quantities were not included in your estimate.

Many movers also provide binding estimates. A binding estimate means that you are obligated to pay the price set forth in the binding estimate even if the shipment weighs more than or less than the estimated amount.

All binding estimates cover only the goods and services listed on the estimate. If you add items or request additional services, the mover may revise the original estimate before your shipment is loaded or, if you request additional services after your shipment is in transit, your mover will bill you for these added services 30 days after your shipment is delivered, if they were not included in your estimate. In addition, all movers reserve the right to charge for services necessary to accomplish delivery, even if those services are not requested by the shipper. For example, additional charges will apply if you are not prepared to accept delivery and the shipment is placed in storage, or if a smaller (shuttle) truck must be used to accomplish delivery because your new home is located on a narrow street. Again, your mover will bill you for these services 30 days after your shipment is delivered, if they were not included in your estimate.

Another type of estimate used by many movers is the Not-To-Exceed Estimate. This type of estimate is called various things by various movers, such as Guaranteed Price or Price Protection, but the end result is the same — an estimate based on a binding estimate or on actual cost, whichever is lower. Like a binding estimate, a not-to-exceed estimate must be provided to you in writing and is binding on the carrier.

Not-to-Exceed estimates differ though in that the binding estimate amount becomes the maximum amount that you will be obligated to pay for the services listed on the estimate. This maximum amount alternates with the tariff charges applicable based on the actual weight of the shipment, with the customer paying the lesser of the two amounts. When you accept a not-to-exceed estimate, the move is performed at actual weight based on the tariff rate levels, with the binding estimate representing the maximum charge that you will have to pay.

To get an idea of how much your move will cost - log on to our www.moving.org web site and select the Mover Referral Service to get estimates from AMSA professional movers.

Our Mover Referral Service will help you find local professional movers who will provide you with free inhome estimates. That’s the best way to get estimates of what the price will be for your individual move.

Get more than one estimate and watch out for low-ball movers! If a mover you are considering tells you that he can move you for an unrealistically low price – be careful. It could mean he will suddenly remember some extra charges once your shipment has been loaded on the truck, the doors have been padlocked and he is ready to drive off into the sunset with all of your worldly possessions.

Or, if a mover you are considering refuses to provide you with an in-home estimate and tells you he can provide an accurate estimate over the phone without ever seeing your home and your furniture – choose another mover.

And remember, it’s not just the price; it’s the total value of a professional move.

When you are discussing your estimate with your mover, be sure to ask about the arrangements for paying for the move. It is customary for movers to require that charges be paid in cash, by certified check, or by money order. Most movers will not accept personal checks. Some movers will accept payment by credit card. However, do not assume that because you have a nationally recognized charge or credit card that it will be accepted for payment. Ask your mover before your move.

Source:http://www.moving.org/before/estimate.html

Dispose of flammables such as fireworks, cleaning fluids, matches, acids, chemistry sets, aerosol cans, ammunition, etc.

Drain fuel from mowers and other machinery, and discard partly used cans of oil, paint, thinner, or other substances that might leak.

Carefully tape and place in individual waterproof bags any jars of liquid you plan to take with you.

Refillable tanks must be purged and sealed by a local propane gas dealer. Discard nonrefillable tanks. Some carriers and the military do not permit shipment of any propane tanks. Check with your moving company first.

Have rugs and draperies cleaned. Leave both wrapped when they are returned from the cleaners.

Obtain a written appraisal of antique items to verify the value. Avoid waxing or oiling wooden antiques and fine wood furniture prior to moving because some products may soften the wood, making it vulnerable to imprinting from furniture pads.

Think twice before dismantling your outside TV antennae; a new one may cost less than moving the present one.

Third-party servicing will likely be needed before moving such items as hot tubs, large-screen TVs, and some exercise equipment.

Talk to your moving company about PRE and POST move servicing of washer, dryer, refrigerator, dishwasher, grandfather clock, satellite dish, etc.

Moving Appliances

AIR CONDITIONERS
Consult your authorized dealer or service man on your particular model. Some sealed units should be bolted down.
DRYERS (ELECTRIC OR GAS)
Check with your service man. Motors may need to be checked and secured.
FREEZERS
These appliances must be completely defrosted one or two days prior to moving. They should be dried and aired to avoid musty odor. Safety of contents cannot be guaranteed, so it is best to empty your freezer and plan meal that will use up perishable contents. Check with your service man to be sure the motor is bolted, if necessary.
REFRIGERATORS
Defrost and thoroughly dry your refrigerator before moving. This is very important. The doors should be left open several hours to air after defrosting. All pans, trays, crispers, shelves, or removable parts should be removed and wrapped individually. Have your refrigerator serviced. The motor may have to be bolted down before moving. Do not plug it in at the new home until it has been unbolted.
SEWING MACHINES
The do not need special servicing for local moving. For long distance, the driver should stuff paper in and around the machine and place paper between the lid and base to prevent rubbing.
STOVES
Stoves must be disconnected prior to pickup. Be sure gas lines are shut tightly and capped. For electric ranges, removable coils (and all other removable parts) must be packed separately.
TELEVISION SETS
Some set require that the be checked before moving. Some color TVs must be service both before and after moving. Television antennas should be removed from roof tops and disassembled (if necessary).
WASHERS
Washers must be serviced by an authorized service man. Motors should be checked and secured, tumbler action protected and fastened in place.
Source:http://www.moving.org/brochure/safety.html

Inside the boxes you use for moving are your valuable, in some cases priceless possessions. Not all boxes are alike. You should be aware of how box quality, size and loads will affect your move. Below are some questions and answers about moving boxes and moving supplies, as well as about our company and our services:

“Why is box strength important?”

Corrugated boxes come in all shapes, strengths and sizes - the stronger the box, the greater the protection for its contents. The moving industry is very competitive, but professional movers use moving boxes that are at least 32 ECT (or 200lb test) in strength. These ratings are standard from the box industry, and help insure that your household belongings will arrive safely. Weaker boxes will crush under load. No moving, truck rental or self storage company should sell a moving box weaker than 32 ECT (200lb test). There are some retailers that sell sell much weaker (by 46%) 150lb test boxes and calling them moving boxes. BEWARE! This box was actually designed for light-weight usage and should not be used for moving.
 

“How Do I Know How Strong My Box Is?”

All boxes have a certificate seal printed on the bottom flap by the manufacturer certifying the box’s strength. Industry standard Moving Boxes are 200lb test weight or 32 ECT. Larger boxes like Wardrobes or kitchen dish pack boxes Kitchen should have a higher test weight/strength. Also on the certificate you will find a capacity in weight that the box is designed to handle. Just because a box is large, doesn’t mean it can carry a lot of weight. Make sure to check box strength before you make a purchase to make sure they are adequate for your needs.
Source:MoveOut.com  

“How Can I Choose The Right Kind Of Boxes And Right Sizes?”

In many cases you will need to go to moving websites in order to see what kinds of boxes there are, what sizes do they come in, and what is the maximum weight they can carry. You can find more information at: http://www.flatrate.com/nyc_movers/boxes.asp. This website provides you with the sizes of the boxes and what each box is used for.

Is there anything in common between your real estate realtor and relocation? “Moving your family to another town or state is a major event in your life! A professional Realtor can help you make your transition as smooth as possible” said Tami Rapaport from Coldwell Banker New Jersey. If you will be moving to a new area, your Realtor will determine what type of home, price range, and neighborhoods you are interested in. He’ll send you every home or property that is currently available that matches your criteria. Make sure when you visit, your Realtor will be ready! Ask to visit the neighborhoods and homes that interest you the most. In addition, talk about schools, sub-divisions, local market conditions, local culture… anything that is important to you. Remember: This is the Realtor job to know destination area inside and out, and make your transition as smooth as possible. To get started, ask your broker agent for a free relocation package with full of useful and important information about your new area. You should be under no obligation. Be prepared the broker agent will ask you these questions:
 

• About You: Your Name, Email Address, Street Address, City, State, Country, Zip, Phone
• About Your Move: When Are You Moving? Where Are You Moving? Why?
• About Your Home Search: Your Price Range? Number Of Bedrooms? Number Of Bathrooms? Home Size In Square Feet?
• About Your Present Home: Your Preferred Selling Price? Number Of Bedrooms? Number Of Bathrooms? Home Size In Square Feet?
• Additional Info: Concerns, Or Questions.

 

Moving can be a simple and quick process - if you get it right. The following tips, tricks and insider secrets will give you an added edge to make sure your whole move is smooth and successful. Personally, I have used these tips and gained a lot, after all these tips are free, and they could possibly save you a lot of money.

Preparation

Use the move as an opportunity to have a clear-out. Have a yard sale or go to a car boot sale with anything you don’t need/want. Or give your local charity shop a boost. Either way it’ll make you move cheaper and easier and might actually make you some cash.
Think about the space in your new home before you move and start to imagine the best way to arrange your furniture in it. You can even make sketches if you like. This will make moving in much easier and help you feel at home.
Take any staples out of boxes before you pack them. Stray staples can scratch floors and surfaces, as they’ll probably move in transit.
Buy LOTS of packing tape (or get some from your moving company) . It’s great for strengthening boxes, won’t let them open in transit and can be easily opened when you want to with a knife.
If you have a piano think about how it’s going to get out of the house - your mover may need special equipment.
Plan where your movers can park to load and unload - the further they have to walk the longer it’ll take.
If you’re moving yourself hire something to help you move stuff in bulk such as a trolley or dolly. It’ll speed up the move and help make sure you don’t injure yourself!
Teach your kids your new address and phone number as soon as you have it.
Don’t use any special cleaning/maintenance products such as wax or oils on antique furniture for a couple of weeks before your move. They can make the wood softer for a few weeks and leave it more likely to get damaged.
If you unplug your TV a day before your move it’ll settle down to room temperature. Unplug it just before you move and it’ll retain heat - this can actually cause internal damage.
Write down instructions for any systems in your home such as central heating and air conditioning etc., and make sure the people moving in know any alarm codes. If you have brochures, guarantees or any paperwork relating to systems or appliances you’re leaving behind make sure to leave them somewhere obvious. This will make their move much easier for them.
If your new home has an alarm system ask for the code before you move!
Try to get a good night’s sleep before your moving day. Leaving things to the last minute so you’re up all night will just wear you out for the next day.

Packing

Packing starts out being fun but can soon get boring. Make yourself feel better about it by setting deadlines (i.e. a week to pack up the garage etc) and keeping to them!
Underpacking is almost as bad as overpacking and the contents of underpacked boxes are MUCH more likely to be damaged. Make sure you fill boxes with a mix of heavy and light. For more info about boxes: http://www.flatrate.com/nyc_movers/boxes.asp
 Don’t leave all your packing to the last day. You’ll be up all night and still not get it done right. But don’t beat yourself up if you don’t get everything done. The majority of us will run round in a flat panic as moving day approaches. If you’re pushed for time it doesn’t matter if you just box up non-fragile items quickly or even just stuff them in bags. If this happens to you do make sure you ask your movers to take extra care or just transport these last-minute packed things yourself.
Don’t use foam ‘peanuts’ to pack round a computer - they can generate static electricity and cause damage.
Try not to wrap fragile items in newspaper, as the print will come off on them. You’ll just have to wash everything before you can put it away. And, newsprint doesn’t generally come off well in a dishwasher so chances are you’ll be washing them by hand. If you don’t want to buy wrapping materials save up magazines for a few weeks beforehand.
Don’t use newspaper to wrap around lampshades - chances are you’ll not be able to get the newsprint off again!
Get one of your removal men to do a last walk-round your old house with you before you leave. A fresh pair of eyes can often spot things you’ve left behind.
If you’re in the habit of hanging clothes or stuff behind bedroom doors remember to check them as well. This is one of the most common places people forget stuff.
Write OPEN FIRST on boxes of essential items and DO NOT MOVE on boxes you’re planning on taking with you!

Moving

It’s easier to clean your new home before you move in. If you can’t do it yourself think about hiring professionals to whiz round for a couple of hours before your load arrives.
Try to move on a weekday. It’ll be less busy, may even be cheaper and you’ll be able to get hold of the contacts you might need if there is a problem such as utilities companies not connecting services etc.
Tell your movers if some of your boxes contain fragile items even if you have marked them clearly. They’ll take extra care if you warn them in advance.
You don’t need to take drawers out of chests of drawers for the move - even if they can’t be locked. To stop them falling out in transit place the item with drawers facing the wall of the moving vehicle or against a bigger item with a flat surface.
If you’re carrying heavy boxes bend with the knees and not with your back!
Have your stereo speakers loaded away from your TV - they can damage it!
Before your movers arrive try to make sure that all boxes and containers etc are stacked neatly in the room (ideally around the walls) and leave them room to maneuver. This will speed up the process.
Make sure someone is at your new home to meet the movers and to tell them where to unload stuff.
Moving is a weird mix of action and boredom. Prevent people flagging by taking regular short breaks. Feed people regularly - they’ll be using a lot of energy.
If you’re moving with kids let them loose on their new bedrooms with a couple of boxes of stuff they can unpack to keep them occupied. Alternatively give them jobs to do such as helping movers put boxes in the right rooms etc.
Don’t lay major appliances such as refrigerators on their sides - it can cause damage if they’re not kept upright.
Give your mover your cellphone number or that of your new home so they can keep in touch with you if necessary. Try and get a number for them too.
If you notice that your possessions or buildings get damaged by the movers on the day of the move tell the guy in charge immediately. make sure that the guy in charge saw the damage, and will take care of it.

After The Move

Don’t forget to tip your movers. It’s a nice touch to tip them all individually if they’ve been really helpful otherwise tip the guy in charge and he’ll sort them all out. Don’t feel you have to tip if you’re disappointed with the service they provided. (In my experience, you only tip if you are extremely happy with the service they gave you).
Give electrical items a chance to get to room temperature before you plug them in.
Expect to feel a bit ‘blue’ a couple of days after the move. It happens all the time and doesn’t mean you hate your new home - just that the move and the thought of unpacking has taken its toll on you a bit.
Call your friends and family to let them know you’ve moved safely.
If you feel up to it throw a housewarming party!
Keep your kids occupied and give them lots of attention - they’ll probably be unsettled by the move. Make time to have some fun!
Check for damage as soon as you can - some insurance policies only give you a specific time to make a claim. Miss it and you won’t be able to claim. 

 For more moving tips visit :http://www.themovingplanner.com/moving-planning/new-yorks-best-mover-offers-20-tips-for-sweet-summer-moves

 

Source:http://www.moving-company-guide.com/moving-tips.htm

Before Your Move

One-two months before….

Put together a ‘moving list’ to keep notes of what you need do, what you’ve done etc.
Use this checklist to help you assess what you need to do and when and write out your own plan.
Buy a file to store all the documentation and paperwork associated with the move.
If you haven’t got a moving company yet, GET ONE! For more info about how to find the right moving company for you visit:http://www.themovingplanner.com/moving-planning/choosing-a-moving-company
If you need to move vehicles, pets or specialist items and you need outside help start sorting it out now.
If you need to use storage facilities look at your options and book it.
Make a list of everyone you need to notify of your change of address.
Start contacting key financial providers such as your bank or other institutions to have your details changed and to start up the process of cancelling/setting up automatic payments and/or accounts etc.
Notify schools and employers of change of address. If moving out of the area you’ll need to register your kids for a new school.
Start packing non-essential stuff (it’s never too soon to begin!) whenever you have some free time.
Buy, hire, beg, borrow or steal suitable boxes and containers to pack your stuff into.
Talk to your doctor, dentist, veterinarian etc., to notify them of your change of address or to come off their books if necessary. In some cases you may need to get copies of your records to take with you. If moving abroad ask about vaccinations etc. If you or your family (or pets) have regular medical prescriptions, get them filled to cover you throughout the moving process. If you’re moving out of the area ask for referrals to new practices.
Contact all of your insurers (home, vehicle, medical etc) to notify them of your move. Ask your home insurer for details of your existing coverage for the actual and arrange new coverage or a transfer to your new home.
Get a lockable box and start putting in important documents as you come across them.
Give all service providers such as gardeners, domestic help and regular delivery services notice that you will be moving. Cancel or change any subscriptions or memberships you have.
Send out change of address notices to friends and family if you have a firm moving date now. You’ll have less time as the days pass so it’s good to get this out of the way.
Get a form from your local Post Office for their mail forwarding service, fill it in and send it off.
Start making an inventory of your goods and take photos/videos of valuable items.
Complete any repairs to your home that you are committed to.
Two-three weeks before……

Contact utility companies and service providers to arrange to have your appliances/services disconnected and, if necessary, reconnected in your new home.
Move your packing up a gear. Take a room a day and start packing up stuff you don’t use regularly.
Take back library books, pick up dry-cleaning and think about any other similar things you may have pending in the area.
Have your car(s) serviced.
Start living off your store cupboard and freezer and stop buying frozen or perishable food - you can’t really take it with you and it’ll make the move easier.
Put aside a box/boxes for personal/essential items that you want to take with you yourself rather than have the movers take. Start putting stuff in it as you come across it. Mark it DO NOT MOVE so your movers don’t load it by mistake.
Pack up your garage and any stuff that is stored in your yard, garden or sheds.
Empty your lawnmower and power tools of fuel etc.
Dispose of anything that is flammable or hazardous.
Think about what you’re going to do with the kids!

One week before…..

Call your mover and any other companies involved with the move (vehicle movers, storage facilities etc) and confirm all of your arrangements, times etc.
Carry on packing!
Start taking apart furniture that needs to be disassembled.
Check that your new home is still set to be insured.
Make sure all your outstanding bills are paid.
One-two days before…..

Defrost and clean your refrigerator/freezer and secure major appliances such as washing machines/cookers etc. Make sure that utility companies are confirmed to disconnect services/take meter readings etc.
Finish taking apart furniture that needs to be disassembled.
Sort out any plants you’re taking with you.
Check that all the paperwork related to your house sale/rental/purchase is complete.
Close bank accounts if necessary.
Finish your major packing.
Pack up your PC and other electrical equipment. Write down the serial numbers in your moving book.
Put together a box of essentials for the move such as tea, coffee, mugs, sugar, tools, paper and pen and cleaning materials.
Make sure all boxes are clearly marked/labelled.
Start cleaning the house as you go along.
Make sure you have all the documents related to your move to hand.

During Your Move

Moving day at your old home…..

Get up early and don’t panic!
Take bedding off beds and pack it up.
Walk your movers through the house, tell them what you need them to do and take their advice on the actual loading.
Make sure your movers know where they are going.
Give the house a final clean.
Leave a note of your name, new address and contact number for the new residents of your home so they can forward any mail that slips through the cracks.
Have a final walk round to check you’ve remembered everything - do this BEFORE the moving vehicle leaves!
Make sure you have keys to your new home and drop off your current keys as you’ve arranged.
Make sure you load everything you’re taking yourself in the car and lock it!
Switch everything off, lock up and leave!

Moving day at your new home…..

Check everything is working such as power, gas etc - if not, call the utilities companies to find out why not!
Supervise the unloading process to get everything where you want it.
Offer the movers a drink and snack!
Clean before you start unpacking.
Start unpacking essentials.

After Your Move

Unpack logically working down from essential to non-essential items.
Reassemble your furniture when you have time.
Don’t worry about filling wardrobes immediately if you have hired/bought special wardrobe boxes. They can hang perfectly well in there until you have time to put them away properly.
Get all of your major appliances ready for use again and hook them up.
Unpack all electrical items as quickly as possible and check for damage - you may have a limited window for insurance claims.
Register to vote and for any other local government purposes.
Check your mail is being forwarded to your new address.
Register with a doctor, dentist, veterinarian etc.
If necessary change your driver’s license and car details etc.
 
Source:http://www.moving-company-guide.com/moving-checklist.htm

No matter how well you plan ahead the actual packing/moving process can sometimes turn into a last minute rush to get things done. Whilst it doesn’t really matter in the great scheme of things whether you pack your socks up carefully or cram them into a box at the last minute, some goods need extra time, special care and careful consideration. Your computer equipment is a prime example of this. Some moving companies will offer help (at a price!) with preparing and packing up your machine. Most of us will do it ourselves - this shouldn’t be a problem, as long as you proceed carefully.

But, no matter how carefully you pack your computer, you must be aware that accidents can happen and you should make every effort to ensure minimum damage in this eventuality. You also need to make sure that you have adequate insurance cover. If you don’t take special care you can cause serious damage to what is an expensive machine. And, all the insurance in the world won’t compensate if you lose valuable data and documents.

The first thing you should do is to make copies of all of your data on either flash drives, CD-ROMs etc. This may seem like a boring and unnecessary job but it isn’t! Just think how you would feel if all of the documents you have ever created on your machine were lost forever. Don’t pack up these copies with your computer - keep them safe and separate, ideally in a special lockable box. It’s a good idea to get together all your system, program and other disks for the machine at the same time and pack them up together. It’ll make things much easier for you at the other end when you’re setting up again.

Before you start getting your computer ready to pack, think about what you’re going to pack it in. If at all possible, use the box(es) it came in. These were specially designed to transport the machine in the first place and will do the best job for you, especially if you also kept the original packing inserts. If you didn’t keep the packing, then use boxes of as similar a size as possible and make sure you have adequate padding material to keep it sited firmly and securely. Your equipment should never be able to slip around inside its box but should always sit snugly. You can also talk to your removal company, as they may be able to sell/hire special computer boxes that will work really well too.

Check that your disk drives don’t have any disks in them. It’s worthwhile putting an old floppy disk in the relevant drive for the transport process. Make sure all disk drives are closed. In many cases your computer will allow you to ‘park’ your recording heads - this gives you extra protection against damage to your hard disk. This isn’t as complex or technical as it sounds so don’t worry! Basically your computer has a system of moving the recording heads out of harms way when you tell it to. In some cases your computer will be able to automatically ‘park and lock the system’ and in others you will need to run a special program to get this done. If in doubt, consult your original manual, the manufacturer, your local computer shop or search on the Internet for the best solution for your machine. Many computers need to run a program called SHIPDISK.EXE to park the recording heads. This should have been supplied with your original disks (most likely on a diagnostic disk). If you have this option you can either run the program from the disk or copy it to your hard drive and then run it later. Once you’ve called up the program you will probably see a red blinking light on the disk drive telling you that it is parked safely. It’s simply ‘unparked’ when you next turn the computer on. For this reason it’s best to do this stage just before you dismantle the machine for packing.

Once you’ve parked your recording heads, you’re ready to start taking the computer apart. DO make sure you turn off the system and disconnect it from power sources first! Your first step should be to disconnect all the cables to your computer components. If you have a good understanding of setting up a PC then you needn’t worry too much about what goes where but if you’re a bit of a novice then pay attention to the cables you removed and their sources. Either write down what went where or mark the cables in some way so you can put the machine back together again. You can either bag up all your cables together or in individual boxes with their relevant equipment.

Try to keep your computer base unit flat or on its side as appropriate - turning it upside down might alter the position of interior parts which may affect the way it works when you set it up again. Whether you’re using original boxes or not, make sure that every component is firmly and securely packed with plenty of packing material to hold it in place.

You should pay as much attention to your other computer equipment as you do to the actual machine. Printers, monitors, scanners and so on are also fragile pieces of machinery. They may not be as valuable as your computer but it’ll still be a pain if you damage them and it’ll still cost money to replace them! Once again, try to use original boxes if at all possible. Remove print cartridges as appropriate from your printer. Remember that it is easy to scratch/break your monitor and you might want to wrap it in bubble wrap or other protective material before packing it up.

Finally, once everything is packed up, seal the box(es) securely and write: FRAGILE - COMPUTER EQUIPMENT on every available surface. You really do need to avoid having theses items knocked around and should also tell your movers that these particular boxes contain computer equipment before they load them. You should have told them you have a computer to move before you hired them and should also remind them when they first arrive to load up. They’ll then be able to assess best positioning on the vehicle etc. If you’re worried about having your computer on a vehicle with the rest of your possessions and will be traveling to your new home by car, then you can always opt to take it yourself if it makes you feel better.
For more info visit: http://www.flatrate.com/nyc_movers/residential.asp 
 

 

 Source:http://www.moving-company-guide.com/moving-computer.htm

Moving home is often quoted as being one of the most stressful experiences we ever go through in our lives. The whole process of packing up our belongings, leaving our home and moving to pastures new is bad enough - add to that the fact that we have to entrust our possessions and their transport to complete strangers and it’s no wonder our stress levels soar!

The problem is we don’t tend to move often enough in our lives to make it a process we get used to. We’re generally all novices when it comes to moving and it shows! But, like any process, moving is all about being smart and knowing what you’re doing. You’re about to find out more about the hardest part of the process - choosing a moving company. You’ll find more information on the other ins and outs of moving on the menu on the left of the page.

Choosing a good moving company is difficult. We’ve all heard horror stories from friends and families about disreputable companies and it’s vital to sort the good from the bad as soon as you can. Wherever you live, you can guarantee that there will be various moving companies just waiting to help you out. Your hardest task is choosing one that’s right for you - it’s vital that you get this choice right. Getting it wrong can cost you time, money and heartache. Choosing a moving company is very much an individual choice and your decision should be tailored to your actual needs.

Nowadays, moving companies can offer you a wide range of services on top of their basic removal competencies. These can include packing, the sale or hire of packing materials, unpacking and storage facilities. Some companies will even pack your possessions, transport them, clean your new home, unpack your possessions and arrange them at the other end according to your instructions. These additional services will obviously cost you more money.

As a guideline you should have chosen your moving company at least 4-8 weeks before your moving day. Leave it too long and you’ll find that the good companies are fully booked and you’ll have less choice in the matter. It’s far better to choose and book your company as far in advance as possible. You should be talking to your shortlist as soon as you have an estimated moving day. Bear in mind that movers are often busy at the end of the month, on Fridays and at weekends and may charge more for these premium times. Many will tell you that they have certain quiet days - such as Mondays - they may even be prepared to offer you a discount to move during their less busy periods. It’s always worth asking!

To make the best choice, you need to think about what you want from a move - and the first thing you should do before contacting moving companies is to make a quick checklist of what you need them to do. This list will help you get the best quotes, as you’ll be able to be very exact about your needs. Examples include:

Your preferred moving dates
Are you looking to move locally, long-distance or, even internationally?
Do you want help with packing, want to hire/buy packing materials or simply want to pack up yourself?
Will you need the moving company to transport valuable or fragile items?
Do you just want to hire a vehicle to move yourself?
Do you need storage facilities?
How much stuff do you have?
How much insurance will you need?
The best way to find a reliable moving company is by recommendation or reputation. If someone you know has had a good experience then copy it! You do still need to be careful, however. If a local moving company successfully moved your mother-in-law across town, they won’t necessarily have the skills, resources and experience to move you internationally, for example. Talk to your Realtors or estate agents - they should be able to give experienced and knowledgeable recommendations. If you’re looking to move relatively close to home then a quick and easy way to spot local companies is to keep your eyes peeled on the street as soon as you start thinking about moving. You’ll see the vehicles of certain movers time and time again and you can take some comfort from the fact that they are busy.

Many of us will simply pick a moving company from a Yellow Pages type directory or from an Internet search. Some of us will simply choose a known name - i.e. a national company - and others may opt for a smaller local company. In all cases, it’s especially wise to choose companies that have taken the time and trouble to become accredited members of a moving association or trade body. You can assume from this that they take themselves seriously and you can probably do the same too. They will probably have to adhere to certain standards and you’ll have recourse to action if you do have problems. But you should still beware - if you are at all suspicious, check out their membership. You can even ask them for referrals from previous satisfied customers. You don’t have to follow up on this but, if the company seem less than keen to let you talk to people they’ve dealt with in the past, then you need to start thinking hard about whether they’re right for you.

When you’ve drawn up a shortlist of potential moving companies you need to start the negotiation process. You’ll find a wide variety of costs and services out there and various types of pricing. Some companies will charge you on an hourly rate, some by estimated volume based on the rooms of your current property, some by estimating what types of furniture and goods you need to move and others by the estimated weight of your load.

It’s wise to draw up a quick list before you start talking to people, as you don’t really want to be thinking on your feet here. Write down how many rooms you have, list big items of furniture and try to estimate how many boxes you’ll be packing. The easiest way to do this is to mentally go through every room in your house, list the big items and then work out how many boxes it’ll take to remove the rest of the stuff in the room. Don’t forget to think about garden furniture and the contents of your garage! Don’t worry about it being exactly right - the moving companies don’t expect it. But it won’t suit either of you if you get it completely wrong and they send a mini-sized vehicle for a juggernaut-sized job! If in doubt ask a couple of the moving companies for advice on how to estimate. You’ll be surprised at how helpful they’ll be - many will happily send estimators to your home to put together a quotation, especially if they price by weight.

When it comes to costs, you should be looking to get at least 2-3 quotes before you make a decision. Don’t just look at price but look at what they’ll offer you for the cost. It may be more cost effective to pay a little more to get more services. Don’t be afraid to ask them about how long they’ve been in business, their experience or for customer referrals. Talk to them about how long it will take to move you. DO ask them about their insurance cover and claims protection and how far it extends (and doesn’t!). You should NEVER choose a moving company that doesn’t have adequate insurance. It’s also important to get a quote in writing and to make sure that you completely understand how the quotation works. This is one of the times in your life when it really does pay to read the small print. For example, some moving companies won’t cover you for damage if you pack goods yourself unless they play an obvious role in damaging them. You must make sure that they not only explain your quote to you but that you get a full copy that includes any relevant terms and conditions, bills of lading etc. It’s also good to ask how many people will be assigned to your move - the more there are, the quicker it’ll go. Most people generally find that 3 is an ideal number - this gives you 2 people to do most of the loading/unloading and 1 to sort out the vehicle. It also means that somebody is with your possessions most of the time for added security.

You need to be particularly careful if your moving estimate is based on weight. This type of quotation has specific problems, as it is hard to estimate the weight of goods before you actually weigh them. In these cases, an estimator will generally work out the weight for you before you are given a price. But, your goods will be weighed once they are packed up and, if the weight is higher than the estimate, you might be liable for extra costs. In these cases always check first about how the moving company’s system works and establish how binding their quotation is or isn’t. If you run into problems here, you really will be stuck between a rock and a hard place. Refuse to pay excess charges and the mover will simply hang on to your possessions until you resolve the dispute. It’s vital to spend time here assessing the company. For example, you have the right to be present when your goods are weighed to check the accuracy of the process and you can ask for a reweigh if you aren’t sure - make sure that the company agrees to this upfront.

Once you have talked to your shortlist of moving companies and have read through their quotes, you’ll be ready to make your choice. You may simply choose on cost or may prefer to go with the company with which you feel most comfortable. Once you’ve made a decision you’ll probably be asked to sign some kind of confirmation that outlines your agreement. This is always a good idea, as all parties then know where they stand. All you need to do now is get ready for your moving day - just don’t forget to give your movers a call a few days beforehand to confirm your arrangements!
 

Source:http://www.moving-company-guide.com/