Skeptical in hiring a moving company
I was busy collecting some moving stories from all those skeptical people who do not trust (and they right!) movers. Here they are — real life stories of people who skeptical in hiring a moving company.
I was very skeptical in hiring a moving company,because I’ve been hearing negative comments about movers company, but the minute i spoke to ilia from flat rate San Francisco Moving company, i was very comfortable and to doubting at all. overall i was 100% happy with the service and the rate. i will definitely recommend to family and friends to use flat rate mover & i will definitely use flate rate again for my next move.
I moved from Glendale, CA to Alameda, CA. I had never used a moving company before, was a little hesitant hearing all of the horror stories, and decided to go with flat rate San Francisco Moving company due to the overwhelming quantity of positive reviews and the high rating with the BBB. The guaranteed price attracted me because the last thing I wanted to deal with at my new home in Alameda was some surprise, exorbitant increase in the price. I had received quite a few quotes, all of them lower, but had been warned numerous times that the price could double at the time of the drop, a potential nightmare.
Not so with Flat Rate San Francisco Movers. I knew where I stood right after Troy drew up the estimate. Overall, an easy experience that allowed me to focus on other matters pertaining to my move. I was impressed that Flatrate sent someone out to my residence without a guarantee that they would ever receive money from me. Troy went through each room with me and took notes the whole way.
On the day of the move I was astounded at how efficient the movers were.
Julio was the lead that day. With Gregory and Juan they had my furniture wrapped in blankets and plastic to the point where I no longer recognized it. All of my lamps, including bulbs, clothes, and glass framed pictures were carefully wrapped and packed. Boxes disappeared six at a time. They never stopped for a break. They had such a tight system down, I just stayed out of their way and let them work. Amazing.
At the drop, all went smoothly. They reopened my furniture and arranged heavy items where I wanted. Julio made sure I inspected the truck after they were done. Now that I am unpacked, I can say that not one glass or dish was broken, not one piece of artwork was damaged or compromised. No tears, dings or dents in the furniture. Amazing. I do not think I could have done such a flawless job if I had moved it all myself. These guys showed an effort and level of sensitivity that I would expect if they were moving their own family.
I will recommend Flat Rate San Francisco Movers to family, friends, and co-workers. Great job to all!
I am very impressed with your company and your moving team.
No hidden fees or charges, made this moving experience enjoyable.
Jose and his team arrived on time, were friendly, helpful and hard working. Not one thing was broken or damaged during the move. All my fragile items were wrapped carefully to ensure they arrived safely without issue.
Jose and his team were wonderful! I will definitely recommend Flat Rate San Francisco Movers to my friends and neighbors. I have already recommended your services to my realtor for her to refer to her other clients.
FlatRate is changing the game of moving…
Great as usual! I have hired Flat Rate San Francisco Movers for several moves this year, and ALL of them have been uneventful. Troy has coordinated all of the moves for me and has always been on top of things and a breeze to work with. No surprises…no drama…just results.
I like it!
We used Flat Rate San Francisco Movers twice w/i 1 month. Both times the workers were amazing. So hardworking, careful, courteous and helpful (always asking if there was anything else). On the 2nd move it was 112 degrees, and the aircondition in the house was broken. The movers were so hardworking and kept going at full strength until the job was completed (about 12 hours) as we had 2 different stops. I would totally recommend Flatrate. From the beginning when Christine came and gave me an estimate, to the incredible hardworking movers. And, we had NO casualties (except for the glass my husband dropped)!
Moving day was a breeze. Gerson, Ernesto and Joe made an ordinarily painful experience anything but. They took great care of my stuff and were very pleasant to work with. I’d definitely use FlatRate again.
This is the second time (in two weeks) that I have hired Flat Rate San Francisco Movers to do a move. I love Flat Rate San Francisco Moving company. My experience starting with Relocation Consultant, Ilia Golberg. He guided me through the details of Flatrate’s policies, he was courteous and helpful with all of my follow-up calls, you see I was arranging/coordinating a move(s) for my employer.
This particular move was challenging in that there was a deadline on the day of the move, we had to be out by 1pm and then the contents had to be delivered to not one but two locations. The four men that “made this happen” for me and my employer were just perfect. Joseph Rodarte was leading the team and kept us focused and on-time. Joseph had helped me another move about 10 days ago. Both times, he presented himself as a professional and as a good project manager. All men were hard-working and attentive to the job at hand. Eric Avelar was invaluable. Pasha Scherbakov and Ivan Kovacevic, also very helpful. Eric, Pasha and Ivan had to disassemble and reassemble two pieces, I was aprehensive about this, but these men made all my concerns disappear. This was a big job, with not much advance notice and Flatrate “made it happen” for me and my employer. Again, thank you for your efforts.
The best move I’ve ever had! The service is first-rate and the professionalism is unparalled. Great communication and follow-up make Flat Rate San Francisco Moving company the best!
Very professional, courteous and straight forward. I would recommend Flat Rate San Francisco Moving company to anyone with no reservations. The pricing made this deal impossible to beat. We moved out during the worst of the heat wave, and I must compliment the two men who did all the work. THey were great.
The sales and the service were excellent. The movers did an outstanding job taking care of the furniture from start to finish. I would definitely use Flat Rate Moving Company again.
The movers Juan#2, Ryan and Fili were all very professional and courteous. They expertly prepared and wrapped my belongings for storage (later to be delivered to another apartment). They seemed to enjoy their work and told me they liked working for a reliable and honest company. I believe the Flat Rate San Francisco Moving company system is the wave of the future.
This was the easiest move I’ve made! I had to move quickly, with less than a week of lead time I called Flat Rate San Francisco Moving company and scheduled it with no problems. Both customer service agents I talked to on the phone were professional and helpful. The competitively priced estimate I was given at first was the exact price Flat Rate San Francisco Moving company charged. The crew was very efficient and careful in packing up my belongings and everything arrived at my new home intact… I didn’t have to do a thing! I’ll definitely use FlatRate again and recommend it to others!
The team that was sent over for my move was AWESOME!! They were on time, professional and went out of their way to make sure everything was to my satisfaction.
However, I want to especially commend the team lead, Juan. He went far above and beyond the call of duty and I couldn’t be happier with the service he provided me.
The moving team really made what has been in the past a very stressful experience…very pleasant. They were fast and careful with our things and the whole move was completed before we knew it.
Thank you Joseph, Basha and Ivan.
This is my first time hiring a full time movers to do the job for me. Naturally, I was a bit apprehensive. When my move came that morning, I had the opportunity to meet Juan and his crew. Immediately, these guys made me feel at ease. While my move is local, the place I was moving ut of was anything but easy. The guys handled it admirably. From morning until the very end of the job. these guys never wore out giving services with a smile. They are top notch. I hate moving, and I definitely know it isn’t the easiest thing to do, so it blows my mind at how these guys make this seem ‘pleasant’.
Attention to detail - Top notch. Quality of service - First rate. These guys were so good and so pleasant to be with, it almost made me feel sorry for having them work that hard 
Kudos to Flat Rate San Francisco Moving company! Big Thanks for the crew! If I have to move again, this time around will defiitely be no apprehension on my part.
The move went very, very well. Although the movers were a little late on the delivery side, this is probably because our move was to a crazy, hard to find location in the mountains. (It involved shuttling our things up a steep, winding dirt driveway, etc.) The crew took very good care of all our stuff, especially our valuables. They were quite courteous and helpful.
Moving is never easy but my wife and I were very happy with our experience. Many and his crew did a great job and I will be sure to use them when I move again.
My move with Flat Rate San Francisco Moving company was excellent - my movers were the best I’ve ever had.
They made my move simple and stress-free!
the movers were great. very courteous, helpful and took care of the job quickly. this is the third move ive done with flat rate and i am happy to recommend Flat Rate San Francisco Moving company to anyone whos looking for a moving company.
thanks again. ps jake was the foreman. great customer service!
I was beyond impressed with Flat Rate SF Moving company’s move. I’ve had terrible moving experiences in the past, but FlatRate was better than I could’ve imagined. They were on time for my pick up AND delivery, fast, professional, and everything arrived in perfect condition. I couldn’t have been happier with my move.
The movers were prompt, very courteous and professional. They took special care to pack items, and also to protect the brand new walls and wood flooring in my new place. I would recommend Flat Rate SF movers to others.
My Team was amazing. They showed up on time and spent many hours carefully wrapping my beautiful furniture. I was simply amazed at the professionalism and great attitude of Flat Rate San Francisco Moving company.
The guys worked till late at night. After dinner and some enjoyable time resting and re-energizing, they continued to hustle like energizer bunnies. I was very impressed.
We all hugged and felt great after the whole thing was over.
By far- my anxieties and stress of moving after 21 years in one place were totally relieved- not only by my movers, but also by the team in the office. Ilia and Alex- you guys are the best.
I look forward to referring a lot of business to you.
Juan 2 and his team were AMAZING! They were friendly, courteous, hard-working and incredibly efficient. The move went so smoothly! I can’t praise them enough. I will definitely recommend Flat Rate San Francisco Moving company to my friends, family and colleagues.
The men who moved me were very hard workers and very well mannered. They did exactly what I wanted and within the amount of time as expected. They showed up within the time frame I was given during when I placed my original order. They were willing to work with me on the drop off time, which was really nice. I would definitely recommend and use Ivan and Eric for another move. I felt that they were trustworthy and cared about my stuff not getting ruined.
Excellent job. Compliments especially to Cleo and his crew.
They were polite, efficient, calm, focussed, professional, and worked very, very hard without a break. Cleo knew what he was doing, which was a relief given past moving experiences I’ve had. Also really appreciate the flat rate system of estimate and payment.
I had the same crew who put my things into storage when I had to leave town to care for my mother after the death of my father came soon after my husband left me. Not only did they take the greatest care with my things, they remembered how sad I’d been at the time, and seemed genuinely caring that happier times had begun. Flat Rate San Francisco Moving company is super honest, have enormous integrity, and are engineering geniuses — they can put together the most mysterious pieces of furniture without a diagram!! I have nothing but praise for Manny and his guys. Next time I move, I hope I get the same crew again.
Brilliant! Nick and his team were courteous, careful, hard-working and easy to work with. I am (unfortunately) going to be moving again in a couple of months and I will gladly use Flat Rate Moving company for the third time this year!
The professional attitude of the sales people and the moving crew was very welcome (expecially after dealing with other companies that forget this is important) and impressive. Will definitely think of Flat Rate San Francisco Moving company if we need a mover.
Flat Rate San Francisco Moving company was very friendly and professional. Julio disassembled my bed frame and assembled it perfectly at new place. They didnt take any break during the whole move. Pasha and ben took time to wrap furniture carefully. It was the easiest move that I had ever done.
These guys made it possible for me to relax the whole move. I would definitely recommend Flatrate to all of my friends and would want to hire those three guys again.
Thanx!
