Questions You Hope To Never Ask Answered
More than 40 million Americans move each year, and most movers are legitimate companies that do quality work. But what rights do you have when a dishonest or rogue mover takes advantage of the situation? Here are answers to three questions we hope you never have to ask.
What If My Mover Won’t Deliver My Goods?
If you have paid the mover 110% of the non-binding estimate or 100% of the binding estimate and the mover fails to deliver your goods, they have violated the Federal regulations for the protection of household good shippers. You should file a complaint online or call 1-888-DOT-SAFT (1-888-368-7238).
What If My Mover Increases the Agreed Price?
If the mover increases the price you are not required to pay more than 100% of the binding estimate or 110% of the non-binding estimate. The mover is required to bill any additional charges 30 days after delivery of your goods.
What If My Mover Disappears with My Possessions?
You should file a complaint online or call 1-888-DOT-SAFT (1-888-368-7238). You may also contact the State Attorney General’s office or appropriate enforcement agency in your State.
While moving it is important to appoint a reputed agency such as Excalibur Van Line to reduce stress of relocating.
If you have any questions feel free to call (888) 800-9783.
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Happy Holidays!
You guys always have really good moving posts on here, big kudos to flat rate moving.
Thank you for the insight on this since it’s my first big move and I have hired a moving company to assist me and my family during this stressful time. I think its great that you have listed some key points just in case something bad does happen during the move in regards to the moving company. I will definitely bookmark this page for future references.