What You See, and What Should Be Seen
People have to know how to compare a few different quotes, most of them look at the bottom line which is the price and decide to go with the lowest one.
They should compare the services offered and quality of the company and not necessarily the price. They should compare reputation and reviews.
I realized that people don’t read the small words on the quotes sent to them which 99% of the times say black on white: “here are your hidden charges”
When it says packing materials are excluded, they think that the fact that they are packing their own boxes means that they will not be charged for packing materials but it is not true, because when you move, you have to get your sofa covered (and usually you don’t do it yourself) and if you have a glass coffee table, you cannot expect to move it without protecting the glass, protecting this glass is packing materials. When you get an estimate that says this and this is not included ask what it means so there will be no misunderstandings later.
Natalie
FlatRate Moving
j.r Fog Said,
August 25, 2006 @ 2:48 am
In most cases you are right, the small letters at the bottom of the ad are usually the ones that contain the real information. This information is crucial for the consumer, in order to be able to make the right decisions about the right company, and about the price without having any surprises with the price once the job is done.